Comments on: Reviewers Locked Out by Amazon’s Latest Glitch https://www.hiddengemsbooks.com/amazons-latest-glitch/ ARC Book Reviews and Author Services Wed, 23 Jun 2021 21:08:52 +0000 hourly 1 By: Hidden Gems https://www.hiddengemsbooks.com/amazons-latest-glitch/#comment-207845 Mon, 01 Jun 2020 18:34:50 +0000 https://www.hiddengemsbooks.com/?p=8060200#comment-207845 In reply to Autumn Macarthur.

Actually, they’ve had that calculation message on there for a very long time, it’s not new. But hard to say how they use it in their calculations. As for ratings without reviews, I see that occasionally (also not a new issue) but eventually it seems the reviews do catch up. I suspect it likely has something to do with how they run things on the background with multiple servers and such, some get updated before others, etc – causing issues with data not being synced up properly on the front end. But again, just a guess since Amazon never really tells anyone anything for sure!

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By: Autumn Macarthur https://www.hiddengemsbooks.com/amazons-latest-glitch/#comment-207331 Sat, 30 May 2020 20:22:39 +0000 https://www.hiddengemsbooks.com/?p=8060200#comment-207331 I think this is going to be one part of a much bigger issue that will affect how authors and publishers run their ARC teams. All week, I’ve been seeing ratings without reviews on books (on Amazon UK, but readers tell me they’ve seen it on US, too). Today, I saw this, the info Amazon gives when I clicked on the “How does Amazon calculate star ratings?” link beside the review numbers: “Amazon calculates a product’s star ratings based on a machine learned model instead of a raw data average. The model takes into account factors including the age of a rating, whether the ratings are from verified purchasers, and factors that establish reviewer trustworthiness.”
This suggests a significant ratio of unverified reviews will pull down a book’s rating. Interesting to see what happens!

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By: Rumor Busting for Self Publishing Authors - Hidden Gems Books Blog https://www.hiddengemsbooks.com/amazons-latest-glitch/#comment-31411 Tue, 05 Jun 2018 00:20:06 +0000 https://www.hiddengemsbooks.com/?p=8060200#comment-31411 […] Reviewers Locked Out By Amazon’s Latest Glitch […]

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